Privacy Policy
Last updated: February 2026
1. Introduction
I'm Alive ("we", "our", or "us"), operated by WebMobi Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect minimal information necessary to provide our service:
- Email address - For account authentication and sending alerts
- Name - For display purposes and personalized alerts to your contacts
- Timezone - To schedule check-ins at your local time
- Check-in times and notes - To track your wellness history
- Emergency contact information - Name, phone, email, and relationship to send alerts when needed
2.2 Automatically Collected Information
- Push notification token - To send reminders and alerts
- Device type and OS version - For app compatibility and troubleshooting
- App usage data - Check-in patterns and feature usage (anonymized)
3. Information We Do NOT Collect
We are committed to minimal data collection. We do NOT collect:
- Location data or GPS information
- Health or medical information
- Contact list or address book
- Device identifiers for advertising
- Browsing history
- Financial or payment information
- Photos, videos, or media
- Biometric data
4. How We Use Your Information
Your information is used solely to provide and improve our Service:
- Authenticate your account and maintain security
- Send check-in reminders at your scheduled time
- Alert your emergency contact if you miss a check-in
- Display your check-in history within the app
- Send important service updates and notifications
- Improve app functionality and user experience
- Respond to support requests
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share information only in the following circumstances:
- With your designated emergency contact - Check-in status and alerts only, as part of core service functionality
- With service providers - Who help us operate the app (cloud hosting, email delivery, push notifications) under strict confidentiality agreements
- Legal requirements - If required by law, court order, or government request
- Safety - To protect the rights, property, or safety of our users or others
- Business transfers - In connection with a merger, acquisition, or sale of assets (with notice to users)
5.1 Service Providers
We use the following third-party services:
- Supabase - Database and authentication (data stored in secure cloud)
- Expo - Push notification delivery
- Amazon Web Services - Email delivery for alerts
6. Data Security
We implement appropriate technical and organizational security measures including:
- Encryption in transit (TLS/HTTPS for all communications)
- Encryption at rest for stored data
- Secure token storage on device
- Row-level security (RLS) policies on our database
- Regular security audits and updates
- Access controls and authentication requirements
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your data as follows:
- Account data - Retained while your account is active
- Check-in history - Retained for 12 months, then automatically deleted
- After account deletion - All personal data deleted within 30 days
You can request deletion of your account and all associated data at any time.
8. Your Rights
Depending on your location, you may have the following rights:
- Access - Request a copy of your personal data
- Correction - Request correction of inaccurate data
- Deletion - Request deletion of your account and data
- Portability - Request export of your data in a portable format
- Restriction - Request restriction of processing
- Objection - Object to certain types of processing
- Withdraw consent - Withdraw consent at any time
To exercise any of these rights, contact us at privacy@webmobi.com
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification for significant changes
Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@webmobi.com
- Support: support@webmobi.com
- Website: https://imalive.co/support
Company: WebMobi Inc.
Service: I'm Alive - Daily Safety Check-In App
Effective Date: February 2026